Well my supervisor reached a breaking point and finally expressed his frustration with me. The ledgers from the Monday assessments had not been posted. The one from the black man did not have a diagnosis. Neither one has been fully completed and one had several missing sections. I had not collected a debit or credit card, why? I was handling all of it with a steady voice until the words “I’ve gone over this with you 4 or 5 times.”
I mean, I can’t fault the guy. I would be frustrated too, and I was, that I was looking stupid, that I had tried to ask for help and he had tried to give it and I still wasn’t getting it. I’d tried to tell him on the day he ditched me for the secretary that I was forming bad habits that I knew I needed to correct, specifically with the assessment charting. I’d tried to tell him also before that I need to physically do it for the tech instructions to stick.
So that kind of sucked but I mean I partly deserved it. I mean it really did suck but you also cannot expect these bosses to not have their own frustrations that they deal with. On Wednesday I accidentally busted a hole in the wall when I was opening the closet door to replace the soap in the bathroom. It is what it is and all I can do is try to do better and do what I can still. Today I did at least meet my direct client hours requirement.
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As an office manager, I’d have been a little frustrated myself, but, as a woman, I would have had more thoughts regarding your learning style. You need to DO, not just be shown how to do it. I get it. Is it some sort of program that you can google for instruction?
Do you not like the paperwork aspect of what you do? I think if this is something you really want to do you might need to buckle down and do all that’s expected of you.
Don’t mean to sound harsh but, like I said, I’m an office manager (and owner!), so if someone who I’ve instructed 4 or 5 times on how to do something, isn’t doing it, I’ll be wondering if there’s some sort of power struggle going on.
Thank you for sharing your perspective. I really appreciate it. I definitely have to learn by doing it. I’m also learning that I have to be very specific and straightforward about what I’m saying but that he doesn’t always remember when you ask or tell him things. The assessments are long and I don’t like them because I feel torn between the task and the person who I would rather let talk more. It’s going to take practice to balance it better. But I want to learn to do them more smoothly and quickly without needing the help.
You’re welcome! Maybe the assessments will help you with your understanding of them as you progress.
I hate long reports or surveys to have to take. My mind goes blank.